Privacy Policy

This legal text provides you with details on how we collect and process your personal data through the use of our website: www.stmarbellahomes.com, including any information you may provide to us through the designated form. By providing us with your data, we inform you that our services are not possible for individuals who are legally unable to give consent, so when you submit the forms, you guarantee that you have the necessary capacity to provide consent. Below, we provide information about the data protection policy of ST Marbella Homes: Data Controller: Contact details of the data controller: ST Marbella Homes, with VAT number: 09882181R and address at Monte Halcones s/n. Oficina 4. 29679 Marbella. Spain. Phones: 602673484. Email: info@stmarbellahomes.com.

ST Marbella Homes is the data controller. What data do we collect? The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, meaning any information capable of identifying a person. This would not include anonymous or percentage data. Personal data that may be collected directly from the data subject will be treated confidentially and incorporated into the corresponding processing activities, owned by ST Marbella Homes. On our website, we may process certain types of personal data, which may include:

• Identity info: Name and surname.
• Contact info : Email and phone number.

We do not collect any data concerning special categories of personal data (those revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, and information about your health, genetic or biometric data). If you are requested to provide personal data by law or as part of the contractual terms between us, and you refuse to provide them, we may not be able to enter such a contract or provide the service, and you should communicate this to us in advance.

How do we collect your personal data? The methods we use to collect personal data are:

Through the form on our website, via our contact email, by phone, or postal mail, when you:

• Request information about our services.
• Contract the provision of our services.

Through technology or automated interactions: on our website, we may automatically collect technical data about your device, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. If you would like more information, please see our Cookie Policy.

Through third parties: Google: analytical data or search data. Outside the European Union.

Purpose and legitimacy for using your data: The most common uses of your personal data are:

• To formalize a contract between ST Marbella Homes and you.
• When you provide your consent for the processing of your data.
• When we need them to comply with a legal or regulatory obligation.
• When it is necessary for our legitimate interest or that of a third party.

The User can withdraw the consent given at any time by sending an email to info@stmarbellahomes.com or by consulting the section on the exercise of rights below. Below is a table outlining how we will use your personal data, the legitimacy for its use, and the types of personal data we will process. We may process some personal data for an additional legal reason, so if you need details about this, you can email info@stmarbellahomes.com. We will only use your data for the purposes for which we collected them, unless we reasonably consider that we need to use it for another reason, notifying you in advance so that you are informed of the legal reason for its processing and as long as the new purpose is compatible with the original purpose.

How long will we retain your data? We will retain it for the time necessary to fulfil the purpose for which it was collected and to determine any responsibilities that may arise from that purpose and the data processing. The different regulations regarding the retention period will apply, as applicable to this treatment.

Minors: ST Marbella Homes does not authorize individuals under the age of 14 to provide their personal data through the means provided on this website (completion of web forms for service requests, contact, or by sending emails). Therefore, individuals providing personal data through these means declare formally that they are over 14 years of age, with ST Marbella Homes being exempt from any responsibility for non-compliance with this requirement. If your child is under the age limit and has provided personal information to ST Marbella Homes, please contact us to request the exercise of applicable rights. In cases where the services offered by ST Marbella Homes are intended for minors under 14 years of age, means will be provided to obtain authorization from the parents or legal guardians of the minor.

Exercise of Data Protection Rights: How to exercise these rights? Users may send a communication to the registered office of ST Marbella Homes or the email address info@stmarbellahomes.com, including a photocopy of their ID card or other similar identification document, in both cases, to request the exercise of the following rights regarding their personal data.

• To request rectification if they are not correct, or to exercise the right to be forgotten concerning them.
• To request the limitation of processing, in this case, data will only be retained by ST Marbella Homes for the exercise or defense of claims.
• To object to processing: ST Marbella Homes will cease processing the data as you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, they must continue to be processed.
• To data portability: if you want your data to be processed by another firm, ST Marbella Homes will facilitate the portability of your data to the new data controller.

You can use the forms provided by the Spanish Data Protection Agency to exercise your rights. If you believe there is a problem with how ST Marbella Homes is handling your data, you can direct your complaints to the relevant authority, which in Spain is the Spanish Data Protection Agency. We will request specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We will respond to all requests within the legally required timeframe of one month. However, it may take longer than a month if your request is particularly complex. In this case, we will notify you and keep you updated.

Data Communication: Service provision: In the performance of our work, it may be necessary to seek the assistance of third parties, who will only process the data to provide the contracted service, and for whom we have taken the corresponding measures to safeguard your rights:

• Service providers that provide system administration and information technology services.
• Professional advisors, including lawyers, auditors, and insurers who provide banking, legal, insurance, and accounting consultancy services.

All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR. We only allow such processors to process your data for specific purposes and in accordance with our instructions. However, you can request a list of the companies that provide us with services, as part of transparency; you can do this by emailing info@stmarbellahomes.com.

Data Security: We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner, altered, or disclosed. In addition, we limit access to your personal data to those employees, contracted agents, and other third parties who have a commercial need to know such data. They will only process your personal data in accordance with our instructions and will be subject to a duty of confidentiality. We have established procedures to address any suspected data breach and will notify you and the Control Authority in the event of a security breach, as regulated in articles 33 and 34 of the GDPR.